Conflict Management Certificate: About

At a Glance

Program Type
Certificate (Non-Credit)
Delivery Method
Field of Interest
Conflict Management
Days of Week
One semester
Fall 2021 registration opens late May

This 12-week professional development certificate program is designed to help managers, aspiring managers, C-Suite executives, HR professionals, team leaders, or anyone working with challenging individuals or groups learn how to manage workplace conflict better and communicate more effectively.

These days, a wide variety of job descriptions across many professions and industries see conflict management as a desirable or essential skill. Having a certificate in conflict management can help you get a job or a better position or simply be more productive and feel more peaceful at work.

Weekly Topics include: foundational skills in understanding conflict and communicating better across differences and misunderstandings, as well as techniques for dealing with bullying, managing intergenerational and cross-cultural communication issues, facilitating meetings and groups, giving and receiving feedback successfully, letting go of resentments at work, negotiating for yourself and others.

Program cost: $890.

Why Enroll?

Check out this blog post from the instructor, Lorraine Segal,  Why Everyone at Work Needs Conflict Management Skills and How to Get Them.